Dial-an-Uber lets users talk to an actual human to hail a ride


Uber is piloting a new feature aimed at older adults that will let customers dial a 1-800 number and speak to an actual human being to hail a ride. The move isn’t just a departure from its app roots. It’s another sign that Uber is trying to transform into a transportation company that serves a larger customer base.

source: TechCrunch

source: TechCrunch

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