How do I go about when creating the NTSA TIMS account?
To begin with, TIMS is an acronym for Transport Integrated Management System. The National Transport and Safety Authority (NTSA) migrated services like Motor Vehicle Registration, Motor Vehicle Inspection Booking, Motor Vehicle Transfer of Ownership and Motor Vehicle Record Search to TIMS platform. Therefore, if you need to say renew your driving license, get a Provisional Driving License (PDL) or book for motor vehicle inspection, it is mandatory to create a TIMS account on the NTSA platform.
In this guide, we take you through on how to create TIMS Account NTSA and also highlight challenges that you might incur when creating TIMS NTSA account.
Step by Step Guide on How to create NTSA TIMS Account easily
Step 1. First, visit the NTSA website by clicking here.
Step 2. Next, click on TIMS NTSA platform link on the site.
Step 3. Now, when on the NTSA TIMS website, navigate to the bottom and click on the “Register” account to enable TIMS account creation.
Step 5. You will then find several options requesting you to choose whether you are an individual, dealer, agent, financial institution, company, or driving school.
Step 4. On the account TIMS registration window, you will have to input Your National ID serial number and not your ID number, followed by your Mother’s maiden name. After that, enter your KRA PIN number and click on the “Verify” button.
Step 5. From there, you will need to provide details of your profession and phone number. After that, you can now authorize to get a verification code that will be sent to your phone.
Step 6. Next, enter the code to the TIMS account registration platform to complete the TIMS registration process
Step 7. Hooray! You have now successfully created NTSA TIMS account. You can now go back to the TIMS home page and sign in to access the NTSA services that you want.
Challenges that you might face in creating NTSA TIMS account
Although TIMS account registration is a free, seamless, and convenient platform for members of the public to access NTSA services, there are frequent errors associated with opening TIMS account. The most common TIMS account creation are:
- The platform indicating that NTSA TIMS “KRA pin does not exist”
- TIMS NTSA Connection Error
- Serial ID not found
- Mother’s Maiden name declined
- TIMS not sending verification code
What to do?
When you run to any above challenges when trying to create TIMS account then contact NTSA through the following numbers as indicated on their website:
- NTSA Help Desk: 0709 932 300 (Safaricom), 020 6632 300 (Telkom)
- Office Line: 0709 932 000(Safaricom), 020 6632 000(Telkom)
- NTSA Kenya Facebook: https://web.facebook.com/ntsamedia/
- NTSA Kenya Twitter: https://twitter.com/ntsa_kenya